Our Return Policy in short

    Contact Jakob Warg before returning any items.
   
    The product must be in new condition.
    To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
 


Return Policy

    Please contact Jakob Warg before returning any items.


    It is appropriate that the consumer controls the delivery to verify that
    this is accurate and error free. At the complaint, the customer contacts
    Jakob Warg and gives information relevant and the reason for complaint.


Return Conditions

    You can return the product within 30 days of delivery. The product must
    be in new condition. If the product is ruined or used the product shall
    not be refunded. Make sure to include contact information with the return
    and if possible, please provide us with a tracking number. Jakob Warg Illustration
    suggests you get a receipt and a package ID for the return from the
    delivery service, as it makes it easier to follow the return shipment if
    needed.


Transport Damage

    If the product is lost or you, upon receiving, notice that the item has
    been damaged during transport, you should immediately report this to us.


Unclaimed Packages

    For packages that are not cashed at your post office within 14 days,
    Jakob Warg Illustration reserves the right to charge you a handling fee to cover
    return shipping and freight companies' administrative costs.


All enquiries: Jakob Warg