Our Return Policy in short
Contact Jakob Warg before returning any items.
The product must be in new condition.
To avoid any Customs charges please clearly mark the package 'RETURNED GOODS'.
Please contact Jakob Warg before returning any items.
It is appropriate that the consumer controls the delivery to verify that
this is accurate and error free. At the complaint, the customer contacts
Jakob Warg and gives information relevant and the reason for complaint.
You can return the product within 30 days of delivery. The product must
be in new condition. If the product is ruined or used the product shall
not be refunded. Make sure to include contact information with the return
and if possible, please provide us with a tracking number. Jakob Warg Illustration
suggests you get a receipt and a package ID for the return from the
delivery service, as it makes it easier to follow the return shipment if
If the product is lost or you, upon receiving, notice that the item has
been damaged during transport, you should immediately report this to us.
For packages that are not cashed at your post office within 14 days,
Jakob Warg Illustration reserves the right to charge you a handling fee to cover
return shipping and freight companies' administrative costs.
All enquiries: Jakob Warg